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1-using a diagram , illustrale the main internal and external stakeholders in shell. 2- choose two groups of stakeholders and than describe ways in which Shell meets the needs of these two groups. 3- why does shell find out about the views of interest groups and pressure groups? How can this information help shell to make better decisions? 4- Evaluate if it is possible for a business to meet the needs of shareholders customers employees suppliers and society at the same time How can a balance of interest be achieved?