Saudi Electronic University Operation Management Discussion
- January 15, 2022/ Management
I’m working on a Management question and need guidance to help me study.
Explain how quality is evaluated, and the role of technology in the customer perception of quality. Compare Carrefour’s quality and technology to another hypermarket in the area. Order the following criteria as most to least important for the successful operation of a hypermarket, and for a different industry (not a hyper market) and explain why there are any differences and the implications for operations:
- Customer satisfaction
- Capacity planning
- Inventory management
- Store layout